Contact us

To contact us, please complete the form below. Refer to the “About us” section below for our Support Center, information about the laboratory and nutrition team.

About us

Support Center

Want information about our tests and programs? Schedule a free discovery call with one of our expert advisors.

Speak to a team member if you have questions regarding your order, test kit shipment or tracking, your bill and all questions you may have.

Our Team

PreviMedica is an integrative nutrition practice that offers personalized nutrition guidance based on scientific functional laboratory assessments.

Previ = prevention / Medica = medical/medicine

We get to the root cause of your concerns. Your nutrient needs, lifestyle, medical conditions, and health goals all are taken into consideration. 

Our Lab

Cells are the basic biological unit of life and represent how your whole body responds – unlike serum, isolated marker or antibody tests.

Inflammation causing food sensitivities, cellular nutrition, and genetic factors may contribute to disorders. These functional tests provided help for inflammation driven chronic symptoms when other diets and supplements failed.

Contact details

PreviMedica

Division of Cell Science Systems, Corp.

832 S Military Trail

Deerfield Beach

FL 33442, USA

 

FAQs

We are here for you from Monday through Friday, from 8 am to 6 pm (Eastern Time).

Contact Form / Phone: 855-773-8463 

For order inquiries the following information will be helpful:

  • Order Number
  • First & Last Name of Purchaser
  • Shipping Address
  • Billing Address

Questions regarding your sample or results, please provide the following:

  • First & Last Name of Test Taker
  • Date of Birth

If you have decided not to proceed with testing, please inform your program advisor, in writing, within 30 days of your purchase. Please return the test kit at your expense to:      

Cell Science Systems/PreviMedica / 852 South Military Trail / Deerfield Beach, FL 33442 

Once we receive the returned kit, a refund will be processed less the $75.00 cancellation fee and shipping if applicable. 
Please DO NOT use the FedEx shipping bag to return the kit. If bag/label is used, an additional fee of 
$28.00 will also be deducted from your refund amount. For cancellations after a specimen has shipped to the lab, the cancellation fee is $125.00 to be deducted from the amount to be refunded.

With every test offered by Cell Science Systems, you will be eligible to receive a complimentary 30-minute phone or video consultation with a member of our support team to discuss test results. To request an appointment for a complimentary session, please complete this form: https://cellsciencesystems.com/resultsreview 

The lab tests offered here are not covered by any health care benefit program.

On business days we are dedicated to communicate with you asap, usually the same day.

We are closed on weekends and for major holidays. Our lab, Cell Science Systems processes and performs testing on weekends but may not be available to answer. In such cases we will contact you the next working day. 

Onsite Blood Draw (FREE)

Our laboratory is located in Deerfield Beach, Florida and we are happy to welcome you to our facility to have your blood draw performed at no additional cost to you. If you are able to come in for this service, please select the FREE option from the drop down menu on the product page or schedule a date and time by calling 1-855-773-8463.

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Coordinate Your Own Blood Draw

Order your test, we’ll ship the kit to you, then get your blood drawn at an Any Lab Test Now location (ALTN), ARCpoint labs, your local hospital, or by a phlebotomist in your health care provider’s office. The fee collected from you at time of service varies. ALTN and ARCpoint Lab fees vary from $30-$100.

Search for ALTN Locations

Search for ARCpoint Lab Locations

Request Assistance with Finding a Mobile Draw Option

Depending on your location, we may be able to connect you with a mobile phlebotomist who can perform the blood draw at your home or workplace. Additional fees will apply.

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